To start, I need to tell you that up until 2006 I was an avid PC user. Starting with my first computer when I was five, an IBM PS2 Model 30 (without a hard drive), I’ve been loyal. I started with DOS, then Windows 3, 3.1, 95, and then XP. Then came Vista. Before Vista, I spent a lot of time rebooting but it was more or less bearable. After Vista, which is by far the worst operating system ever made, I had to find another solution.
In a recent study from Forrester Research, analysts found that Dell and Hewlett-Packard provided customer experiences that were well below par, while Apple came out on top. According to the study, which asked 4,500 U.S. consumers to rate the usefulness and enjoyability of products, Dell received a “poor” rating in overall customer experience. The company mustered a “very poor” when it came to the customer’s enjoyment using Dell products. HP’s experience was rated as “poor,” while Apple led the way for computer manufacturers with an overall “good” experience.
Tell me if you’ve heard this before: Microsoft’s decision to limit Windows 7 Starter to running three concurrent programs at a time opens up a huge opportunity for Android. It’s the premise of a wrong-headed column by Seth H. Weintraub on Computerworld. It sounds reasonable, but for me there was an eerie echo. I seem to recall that Microsoft Vista travails would also open up an opportunity for Linux.
A report released last week about IT managers’ Windows 7 upgrade plans reveals that a large majority of IT staff do not intend to upgrade existing Windows machines to Windows 7 in the next year. Industry watchers estimate fall of 2009 will be the likely ship date for Windows 7; Microsoft has not confirmed timing yet.

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